Scrum Master

Location Zip Code:84604

Job Family:

Product Management We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Scrum Master position located in Provo, Utah. Aptive's Technology organization builds the platform behind 76 markets and thousands of field technicians — service scheduling, billing and payments, customer experience, and the data that drives it all. As we've grown, our engineering teams need more consistent delivery rhythm than any one manager can maintain alone.

You'll be the person who provides it. Working alongside our engineering managers, you'll run the ceremonies, sharpen the planning, and clear the obstacles that keep sprints from finishing. This is a hands-on facilitation role for someone who gets satisfaction from teams shipping predictably.

What we offer:

$130k Salary Annual Merit bonus up to 10%
Group Health, Dental, and Vision plans

Pet insurance, Life insurance, and EAP benefits
401K with employer match up to 4%
Paid holidays and paid time off Opportunity for advancement

Upbeat and exciting company culture and much more!

Responsibilities:

Sprint planning support across multiple engineering teams — partnering with engineering managers to size work realistically, surface dependencies early, and keep sprint scope honest

Facilitating the core ceremonies: planning, daily standups, backlog refinement, sprint reviews, and retrospectives that produce actual changes rather than a list Impediment removal — tracking blockers to resolution and escalating the ones that need a decision from someone more senior

Delivery visibility: velocity, cycle time, carryover, and sprint predictability, reported in a form engineering managers and leadership both trust

Cross-team coordination where work spans teams, so dependencies are negotiated before they become slips

Agile coaching for engineers, managers, and product partners — raising the floor on practice without turning process into ceremony for its own sake Continuous improvement of how we plan and deliver, adapting the process to the teams rather than the reverse

What the first 90 days look like

Days 1–30:
Observe current ceremonies across teams. Document how each one actually plans today and where sprints break down

Days 30–60:
Establish consistent ceremony cadence and a shared definition of done. Begin reporting delivery metrics

Days 60–90:
Deliver a clear read on sprint predictability, with specific recommendations for the two or three changes that would most improve it Requirements:3+ years as a Scrum Master, agile coach, or delivery lead supporting software engineering teams

Direct experience facilitating Scrum ceremonies for multiple teams at once Fluency with Jira or a comparable tool, including building reports leadership will read

The ability to influence without authority — you'll guide engineering managers who don't report to you Comfort pushing back when a sprint is over committed, and doing it in a way that lands

Strong written communication, since much of the coordination happens asynchronously

Nice to have:

CSM, PSM, or equivalent certification

Experience in field service, logistics, or route-based operations

Exposure to Kanban and scaled frameworks, plus the judgment to use them selectively

Background working with teams on payments, billing, or data platform work Aptive Intelligent Pest Control is redefining the industry with a smarter, more proactive approach to pest control. By analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, Aptive tailors treatment plans to help homeowners stay one step ahead. We geek out so our customers don’t freak out.

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