SaaS Incident Response & Support Specialist
Listed on 2026-11-06
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, SaaS Sales
Intercontinental Exchange, Inc. is seeking an Incident Management Specialist to support clients and resolve technical issues on ICE Mortgage Technology platforms. You will coordinate incident response, communicate status updates, and ensure SLAs are met while delivering a positive customer experience.
You will triage incidents, troubleshoot across platforms, document resolutions, and collaborate with technical teams to identify root causes. Strong communication and SaaS experience are essential.
This position is for the SaaS Incident Response & Support Specialist role at ICE Clear Europe Limited.
We are seeking a motivated SaaS Incident Response & Support Specialist to join ICE Clear Europe Limited in Provo, UT, United States.
Consider building your career as a SaaS Incident Response & Support Specialist at ICE Clear Europe Limited.
The SaaS Incident Response & Support Specialist position in the IT & Technology field is open for applications.
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