Director, Public Relations

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At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you.

From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

As the VP of Global Communication, you’ll lead our worldwide communications strategy to shape how Qualtrics is perceived in the market and by our employees. Partnering closely with our executive team and cross-functional leaders, you will amplify our voice and strengthen our brand at a global scale. Your work will be pivotal in telling the story of the Experience Management category and ensuring our leadership is seen as visionary in the industry.

This role offers a unique opportunity to influence a fast-growing tech company transforming business experiences. We need a seasoned communications leader to bring focus and coherence to our messaging as we scale and innovate in a competitive landscape. In addition, this role will ensure our global narrative remains authentic and resonates with a diverse set of stakeholders worldwide.

This role offers a unique opportunity to influence a fast-growing tech company transforming business experiences. We need a seasoned communications leader to bring focus and coherence to our messaging as we scale and innovate in a competitive landscape.

• Develop and execute clear, impactful global communication strategies aligned with business goals.
• Build trusted relationships with executives and external stakeholders.
• Lead teams with strategic insight, fostering creativity and operational excellence.
• Translate complex ideas into compelling, accessible narratives for diverse audiences.
• Navigate high-pressure situations with sound judgment and crisis management skills.
• Collaborate effectively across regions and functions to ensure local and global relevance.
• Embrace a data-driven approach to measure and optimize communications impact.

• Expand your leadership capabilities by managing an experienced global team.
• Deepen expertise in emerging technology narratives such as AI and experience management trends.
• Gain exposure to operating at the intersection of product, marketing, investor relations, and legal.
• Strengthen your influence and stakeholder management at the C‑suite and board levels.
• Enhance your skills in shaping corporate narrative in a high‑growth public company environment.

• Develop and execute a comprehensive global communications strategy that aligns with business objectives and reinforces Qualtrics’ position as the XM category leader.
• Craft and evolve the corporate narrative, ensuring consistency and relevance across all markets and stakeholder groups.
• Partner with the executive team to shape company positioning on key industry trends, including AI, customer experience transformation, and the future of work.
• Lead communications planning for major company milestones, product launches, and market‑moving announcements.
• Work with internal experts to craft and drive our thought leadership narrative for the company, including building executive team presence in key communities and aligning our social media strategy…