Store Support, Customer Service Rep

Overview

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The position involves a variety of non-sales functions, including ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, and providing administrative services. Direct customer or vendor interaction is sometimes required. Associates must work cooperatively with other associates, vendors, and carriers, be detail-oriented, have proven time management skills, and demonstrate a high level of integrity while supporting store-specific business objectives.

• Ensure an outstanding customer order fulfillment experience
• Assist customers in the lot or provide product/order status information
• Handle cash management or program compliance as required
• Provide administrative services and support with little to some supervision
• Direct customers to store departments or to merchandise
• Work productively with other associates, vendors, and carriers; respond to operational concerns
• Support key operational responsibilities to meet store objectives

• Detail-oriented with proven time management skills
• High level of integrity in all tasks
• Ability to work cooperatively with associates, vendors, and customers
• Experience in non-sales functions is a plus

• Employment type:
  
  Full-time
• Seniority level:
  Not Applicable