Customer Account Representative

Customer Account Representative

Join to apply for the Customer Account Representative role at Rent-A-Center. Minimum starting hourly rate is $13.73 to $16.15 per hour.

• Paid Time Off and Sunday Off – We are Closed!
• Full-Time Employment and a Consistent Schedule
• Weekly Pay (company wide)
• Award Winning Culture with the Opportunity to Advance
• Great Benefits:
  Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan with company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan

• Customer Service:
  Provide friendly, top‑out customer experiences through "white glove" service with a servant's heart in our stores and in customers' homes, and obtain new rental orders when needed on the sales floor and over the phone.
• Deliveries & Pickups:
  Safely load, unload, and install products while following all handling and transportation procedures, keeping vehicles clean and properly maintained as assigned.
• Merchandising:
  Maintain an inviting store with organized product and cleanliness by refurbishing merchandise to like‑new condition and keeping the showroom dusted, vacuumed, and organized.

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record – the Coworker will drive company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

• Seeking more than just a job, but a CAREER.
• A desire to improve our customers' lives.
• A hunger to learn the business.
• Grit and determination.

The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise.

All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.

This is a full‑time position, Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.

Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.