More jobs:
Stop Specialist NRG Energy, Inc Utah Category: Specialist
Job in
Provo, Utah County, Utah, 84605, USA
Listed on 2025-12-31
Listing for:
Electricenergyonline
Full Time
position Listed on 2025-12-31
Job specializations:
-
Sales
Sales Administrator
Job Description & How to Apply Below
Summary
The Vivint 1
Stop department is looking for an energetic customer service representative to join our team. Vivint has the greatest salesforce in the world, and our 1st‑stop team plays an integral part in their success. We take pride in doing quality work with a sense of urgency to help our sales representatives while out in the field with things like licensing, recruiting, commissions, account troubleshooting, system support, and anything else a sales representative can think of.
- Communicate with the sales force by phone, email, text, and walk‑ins
- Assist new sales reps in completing required onboarding tasks
- Assist sales reps with obtaining sales assets like iPads, knocking shirts, and badges
- Manage employee position changes including promotions, transfers, hierarchal changes, etc.
- Update employee profile pages including employee photos, apparel sizes, and sensitive personal information
- Ensure sales reps are properly licensed, providing licensing requirements, sending applications, and fingerprinting
- Work in Vivint systems such as Salesforce, Success Factors, and other internal programs as needed
- Perform in‑depth audits of customer accounts to guarantee correct pay for the sales representatives
- Help sales representatives troubleshoot systems
- Typical schedule is 8:00 AM‑4:30 PM M‑F, with a rotating Saturday shift and possibility of working a closing shift (11:30 AM‑8:00 PM) April‑September
- Must feel comfortable talking to sales reps by phone, text, email, and in person
- Proactive attitude
- Superior customer service skills and friendly disposition
- Ability to learn quickly the following systems: MS Outlook, Excel, Salesforce, and any other Vivint systems as needed
- Proven ability to troubleshoot and problem‑solve
- Maintain quality and urgency in a fast‑paced environment
- Ability to understand the needs of sales reps and how that translates to success
- Understanding the life cycle of a sales representative
- Must be able to lift 50 lbs
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