Principal Software Engineer

Principal Software Engineer

We are looking to hire a Principal Software Engineer at our Provo, Utah offices.

Position Overview

The Principal Software Engineer is a senior technical leader responsible for designing, building, and guiding the development of scalable, high-performance systems across our global digital and enterprise platforms. This role sets technical direction, mentors engineering teams, drives architectural excellence, and ensures that software solutions align with long-term business and technology strategy.

You will collaborate closely with Enterprise Architecture, Platform Engineering, Product Engineering, Info Sec, and cross-functional teams to deliver robust, modern, cloud-native systems that power our enterprise applications, commerce ecosystem, and next-generation digital experiences.

Key Responsibilities

• Define and drive the technical strategy and architecture for mission‑critical systems.
• Lead complex architectural and design discussions, ensuring systems are scalable, resilient, secure, and cost‑efficient.
• Evaluate and implement modern technologies, frameworks, and tools.
• Guide system architecture reviews focused on reliability, observability, maintainability, and performance.
• Write high‑quality, production‑ready code as needed and set engineering standards by example.
• Build distributed systems, microservices, serverless applications, and event‑driven architectures.
• Deliver highly performant solutions that operate at global scale.
• Drive best practices for code quality, automated testing, and operational excellence.
• Serve as a technical advisor to engineering managers, product teams, and enterprise stakeholders.
• Work closely with Enterprise Architects to align platforms and long‑term modernization initiatives.
• Collaborate with globally distributed teams to uplift technical quality and accelerate delivery.
• Participate in major technology decisions, incident reviews, and critical system design sessions.
• Mentor senior and mid‑level engineers, developing strong technical expertise within the teams.
• Provide code‑review leadership and enforce architectural and engineering standards.
• Foster a culture of continuous learning, accountability, and technical excellence.
• Lead adoption of modern engineering practices, including IaC, CI/CD, observability, and automation.
• Explore and introduce emerging technologies (AI/ML, LLMs, event streaming, serverless patterns).
• Identify opportunities to reduce technical debt and simplify system complexity.
• Improve developer experience through tooling, patterns, and platform engineering initiatives.

Qualifications

Required

• 10+ years of professional software development experience.
• Expert-level proficiency in Node.js and Python (both required).
• Deep AWS experience is a must
  , including hands‑on architecture and implementation (preferred: Lambda, API Gateway, ECS/EKS, Event Bridge, Dynamo
  
  DB, S3, SNS/SQS, Cloud Formation/CDK, IAM).
• Strong experience designing and operating distributed systems and microservices.
• Strong understanding of event‑driven architectures.
• Hands‑on experience with containers, Kubernetes/EKS, or serverless applications.
• Strong experience with SQL and No
  
  SQL data stores, caching strategies, and performance optimization.
• Expertise in observability (Cloud Watch, Open Telemetry, X‑Ray, distributed tracing).
• Proven ability to lead system design, architecture reviews, and complex technical decision‑making.

Preferred

• Experience working in large‑scale enterprise environments.
• Experience with message/event systems such as Kafka, Event Bridge, SQS, SNS, Rabbit
  
  MQ, or Rocket
  
  MQ.
• Experience with Graph
  
  QL, REST API best practices, and designing high‑throughput APIs.
• Familiarity with AI/ML or LLM‑driven system integrations (RAG, vector DBs, model inference).
• Experience mentoring engineering teams and influencing outcomes without authority.
• Strong familiarity with domain‑driven design (DDD), hexagonal architecture, and modern Dev Ops practices.

Soft Skills

• Excellent verbal and written communication skills, with the ability to explain complex concepts to technical and non‑technical stakeholders.
• Strong leadership presence and the ability to drive alignment across teams.
• High ownership…