Software Development Engineer II - CX Journeys

At Qualtrics, we create software the world’s best brands use to deliver exceptional experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 20K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you.

From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Software Development Engineer II - CX Journeys

Why We Have This Role

Qualtrics is seeking a software engineer to join our CX Journeys engineering team in Provo, Utah. Our team is pushing the Qualtrics Customer Experience (CX) product to the next level. You should love data visualization and building simple solutions to solve hard customer problems. Designing systems in an agile environment to withstand growth and owning quality from end to end are rewarding challenges and part of why Qualtrics is such an exciting place to work!

How You’ll Find Success

• Designing and implementing well-crafted, scalable, and maintainable code
• Strong level of curiosity
• Taking initiative and demonstrating persistence in getting things done
• Partnering with product managers, UX designers, and other engineers to deliver solutions for our customers
• Using an analytical mindset to approach problems and find solutions
• Showing a desire to learn new skills and grow in the role

How You’ll Grow

• Learn to build scalable, fast, robust, and simple SaaS solutions
• Gain experience with full-stack development using the latest technologies
• Learn to use Agile development methodologies to deliver large, impactful projects over time
• Benefit from working with other great engineers, UX designers, and product managers
• Learn how the world's leading companies use data and analytics to improve their customer experience

Things You’ll Do

• Develop scalable, fast, robust, and simple web-based solutions to solve complex business problems
• Implement new features and optimize existing ones to drive maximum performance
• Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to customers
• Work with design and product teams to understand needs, propose features, create early prototypes and transform them into exciting end consumer features
• Build efficient and reusable frontend components and data-intensive backend systems that drive complex web applications
• Contribute to the professional development of colleagues, improving their technical knowledge as well as the engineering best practices on your team
• With your team, own application quality end-to-end and support your services in high-use production environments

What We’re Looking For On Your Resume

• Strong foundation in algorithms, data structures and coding background
• Ability to work in a fast-paced and agile development environment and to learn new frameworks/stacks
• Experience with Cloud technologies
• Experience creating data analytics or data visualizations
• Experience with continuous delivery, git, test automation and build/deploy system
• Bachelor’s degree in Computer Science or related field
• 2-5 years working in a full-stack engineering position
• Experience using Typescript and React is a plus
• Experience with machine learning or generative AI is a plus

What You Should Know About This Team

• Qualtrics' Customer Experience software empowers brands to deliver world-class, customer-centric experiences powered by real-time intelligence.
• Our CX Journeys team owns products and functionality that help customers get their CX programs up…