Broadband Support Advisor: Escalations & Tech
Listed on 2026-10-11
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Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Giacom in Prudhoe is seeking a motivated Customer Service Advisor to support our Broadband team. You'll provide exceptional support to our partners, handle complaints and escalations, and manage reseller orders using our mainframe internal systems.
This role rewards accuracy, clear communication and the ability to multi‑task under pressure. Full technical training is provided, and you'll have opportunities to grow within Giacom’s platform that connects resellers with the best IT, Comms and Cloud
As a Broadband Support Advisor:
Escalations & Tech Help, you will play an important part at Giacom in Prudhoe, England, United Kingdom.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Prudhoe, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
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