Platform Incident Lead – Major Incidents & Postmortems
Job in
Prudhoe, Northumberland, NE42, England, UK
Listed on 2026-07-20
Listing for:
Giacom
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
SRE/Site Reliability, Cloud Computing: Infrastructure & Operations, Systems Administrator
Job Description & How to Apply Below
Giacom is seeking a Platform Operations professional to oversee major incidents across our customer‑facing platforms and lead root-cause analysis. You will manage incidents, defects, and engage with stakeholders to maintain platform stability and availability.
The role offers hybrid working and opportunities to improve support processes while collaborating with Platform Tech Ops, Dev Ops, and IT teams across the business.
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