Major Incident Lead; Hybrid
Listed on 2026-10-11
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IT/Tech
IT Support, IT Specialist
Giacom is seeking a Platform Operations professional to join the Incident & Change Team. You will manage major incidents across our trading platform, own incident and defect resolution, and work with stakeholders to drive root-cause analysis and post-mortems.
The role requires ITIL knowledge, SQL understanding, and experience with ITSM tools in Agile environments. The successful candidate will participate in a 24/7 on-call rota, contribute to knowledge bases, and help maintain platform stability
This role, Major Incident Lead (Hybrid) at Giacom, could be your next career step.
We have an opening for a Major Incident Lead (Hybrid) in Prudhoe, England, United Kingdom within Management & Operations, IT & Technology.
Are you ready to take on the Major Incident Lead (Hybrid) role at Giacom?
We would love to welcome a new Major Incident Lead (Hybrid) to our organisation in Prudhoe, England, United Kingdom.
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