Affordable Housing Community Manager

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The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.

• Personnel Management
• Regular/daily onsite attendance is required
• Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Complete weekly/daily office & maintenance staff schedules and assignments
• Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures
• Financial Management:
  Achieve the highest possible net operating income through cost control and revenue & leasing improvement; identify trends and recommend strategies
• Develop yearly operating budgets/forecasts
• Monitor deposits, rent collections, and charges to ensure timely submission
• Monitor the timely receipt, reconciliation, and coding of vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate
• Strategic Leasing Management:
  Develop yearly marketing plan and utilize marketing strategies & systems
• Ensure leasing techniques are effective in obtaining closures, with proper follow-up and up-to-date reporting
• Address resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs
• Show, lease, and move in prospective residents
• Administrative & Maintenance Management:
  Ensure administrative & leasing reporting is accurate and submitted on time
• Head emergency team for the property and respond to emergencies per guidelines to minimize liability
• Maintain property appearance and ensure repairs are completed timely; conduct regular property inspections
• Manage resources, equipment, and supplies economically
• Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency

• High School Diploma or Equivalent;
  Bachelor’s degree preferred or four years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to understand and perform on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

• Regularly able to stand, use hands, reach with arms, and communicate; may involve walking, sitting, and occasional bending or lifting up to 25 pounds

• Must have reliable transportation due to the on-call emergency requirement

Salary Range: $60,000 per year to $67,000 per year

• Mid-Senior level

• Full-time

• Marketing and Sales