Store Manager, Retail & Store Manager

Job Overview

Store Manager at Car-X Tire & Auto in Pueblo, CO. The Store Manager leads daily operations, supports sales, service, and inventory, and delivers a consistent 5-star guest experience.

• Develop sales and technical teammates to produce a consistent 5-star Guest experience.
• Ensure sales goals are achieved through coaching, sales planning, and product knowledge.
• Introduce tire and service products to guests to maximize sales and satisfaction.
• Train and develop teammates on shop operations and guest services.
• Provide direction to technicians and assist with services/repairs as needed.
• Manage recruiting, hiring, training, scheduling, performance evaluation, and development of teammates.
• Control expenses by managing payroll, maintenance, supplies, utilities, and other controllable costs.
• Handle inventory management – pulling tires and parts, unloading, and stocking.
• Audit courtesy inspections performed by teammates.
• Maintain store cleanliness and guest-ready condition per Monro standards.
• Schedule guest appointments and assign teammates based on skill level.
• Inform guests about tire and service products, sales promotions, repairs, and adjustments.
• Build guest relationships to maximize customer satisfaction, loyalty, and retention.
• Convey repair and service needs to guests.
• Adhere to company policies, governmental standards, environmental codes, and safety procedures.
• Maintain technical knowledge through Monro University training courses.
• Operate equipment safely following Monro and manufacturer guidelines.
• Perform other duties as assigned and required.

• High School Diploma or equivalent.
• Demonstrated leadership experience in a retail/sales environment.
• Ability to manage, drive, and deliver financial results while controlling costs.
• Strong influence and motivation skills to achieve set goals.
• Problem-solving skills in inventory, merchandising, and customer service.
• Excellent communication skills with teammates and guests.
• Complete all Monro required training on schedule.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR).

• Flexible hours, including nights, weekends, and holidays.
• Ability to lift or carry merchandise up to 50 lbs. without assistance.
• Frequent standing and walking for extended periods.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting.

• Performance-based incentives
• Paid vacation for full-time teammates
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental for full-time teammates
• Employee access perks
• Career advancement opportunities

The yearly salary for this role ranges from $65,000 to $75,000, with additional compensation and incentives based on performance.

At Monro, we support career growth through on-the-job training, company-sponsored certifications, and the Monro University curriculum, empowering teammates to advance to higher levels.

Monro Inc. is a proud Equal Employment Opportunity /affirmative Action employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.