Academic Success Coach - UT Southern

Academic Success Coach - UT Southern

The University of Tennessee Southern is seeking an Academic Advisor in the Office of Student Success. This full-time staff position begins May 2026 and is supervised by the Vice Provost for Student Success.

The Academic Advisor advises and retains students, supports identified academic programs, collaborates with the College Success Team, and engages in university-wide retention initiatives.

• Participate as a proactive member of an advising team dedicated to student success.
• Advise a caseload of students to support their transition and success at UTS.
• Provide proactive advising using techniques such as motivational interviewing and the appreciative advising framework.
• Support student retention by working with advisees in academic difficulty and recommending appropriate actions and resources.
• Utilize retention data to inform decisions on student advising initiatives.
• Track and manage student appointments, alerts, and notifications within UTS SIS.
• Assist students in the process of declaring or changing a major.
• Participate in retention initiatives sponsored by the department, school, or university.
• Help students understand university and degree requirements, interpret a degree evaluation, and develop a responsible approach to academic planning.
• Be knowledgeable of all academic programs at the university; maintain awareness of and integrate revisions in departmental requirements.
• Support efforts in Enrollment Management and Student Affairs in planning the logistics and the advisement of students at orientation sessions.
• Evaluate and recommend academic offering options to the Vice Provost for Student Success based on enrollment data during the registration process for space.
• Assist with the coordination and delivery of workshops and classroom presentations regarding academic advisement.
• Represent the office during campus events.
• Complete annual NACADA training/professional development as determined by your supervisor.
• Other duties as assigned.

• Knowledge of current professional literature trends in academic advising and university degree requirements.
• Ability to interact in an effective and appropriate manner with diverse populations, the university community, students, family members, and the public.
• Ability to maintain confidentiality of records and information; maintain files accurately, in paper and in software programs (Outlook, Word, Excel, PowerPoint, Pharos, Elements).
• Ability to handle multiple tasks simultaneously.
• Strong planning, collaboration and time-management skills.
• Ability to efficiently operate a personal computer and associated software (Outlook, Word, Excel, etc.).
• Knowledge of UTS undergraduate degree requirements.
• Ability to communicate effectively and appropriately, both verbally and in writing.

• Earned Bachelor’s degree in Counseling, Education, Psychology, Communications or related academic program.
• A background check will be required of the successful candidate.

Entry level

Full-time

Marketing, Public Relations, and Writing/Editing

Industries:
Higher Education

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