CSR, Outdoor​/Nature​/Animal Care

Tipton Ridge Veterinary Medical Center - CSR

Tipton Ridge Veterinary Medical Center has been serving the small animal and exotics populations of Pulaski, Virginia, just outside of Blacksburg, and the surrounding communities for over 30 years. We provide long term and acute treatments at a high standard, ensuring that all our clients receive great quality medical care. Our cohesive team of experienced veterinarians eagerly welcomes new graduate doctors to join us, offering strong clinical skills and mentorship in wellness and dentistry.

We also have a Certified Applied Animal Behaviorist and Veterinary Medical Acupuncture Veterinarian on our team. At Tipton Ridge, what truly distinguishes us is our people. Every member of our staff is committed to delivering exceptional patient care and fostering a culture of support and collaboration among team members, creating an inclusive and harmonious work environment.

Position: Full-time

Pay: Competitive, based on experience

About the Practice We are a fast-paced, client-focused veterinary practice committed to compassionate care and excellent service. Our team works collaboratively to support both patients and clients in a positive, respectful environment.

Position Summary We are seeking an experienced Veterinary CSR to join our front office team. The ideal candidate has prior veterinary clinic experience, strong communication skills, and the ability to multitask while maintaining a calm, friendly demeanor.

• Welcome clients and patients with professionalism and compassion
• Answer phones, schedule appointments, and manage daily front-desk flow
• Check patients in and out; process payments and invoices
• Communicate treatment plans, estimates, and follow-up instructions
• Maintain accurate client and patient records
• Address client questions and concerns with empathy and efficiency
• Collaborate with technicians and veterinarians to support clinic operations

• Previous veterinary CSR or veterinary clinic experience preferred
• Excellent customer service and communication skills
• Ability to multitask in a busy environment
• Basic computer skills; experience with veterinary software preferred
• Dependable, organized, and team-oriented

• Competitive pay
• Paid time off & holidays
• Health insurance options
• Supportive, team-centered workplace

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As set forth in Tipton Ridge Veterinary Medical Center’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.