Student Services Coordinator​/Advisor

Available Title(s): 1481-YN ADMINPRO
- Student Services Coordinator/Advisor 1 Business

Title:

Student Services Coordinator/Advisor 1 Employee Type:
Admin.

Position Details:

The Opportunity:

The Student Services Specialist is responsible for providing academic advising and service to current graduate students for the Graduate School’s Programs area. Uses knowledge and experience specific to these areas to manage the analysis and processing of Programs of Study, transfer evaluations and transcripts, assessing academic level, responding to academic queries and developing individual academic plans. Devises and implements procedures and exercises independent judgment in interpreting and applying policies.

Independently advises staff, students, and program personnel regarding enrollment and graduation business processes and related policies. Helps to administer academic programs related to recruitment, retention, and graduation efforts.

Additional Information:
This is a full time (100% FTE), permanent position. This position is overtime eligible. Monthly Salary: $3,750 - $4,200 | Commensurate with experience and qualifications In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

• Positions require a Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience.
• A Master’s degree in a related field may substitute for one (1) year of professional work experience.
• Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‑for‑year basis.
• Customer service experience.
• Experience with Microsoft Office software including Word, Excel, and Outlook.
• Documented experience working effectively as a member of a team.

• Prior experience with WSU forms and procedures.
• Prior experience with WSU graduate programs and their academic careers.
• Prior experience with MyWSU.
• Prior demonstrated experience with customer communication skills, both written and oral.
• Prior experience with academic advising.

Position Sponsorship Eligibility:
Not eligible for work visa sponsorship

About Department/College/Area/ Campus
- The Graduate School Area/College:
Graduate School Department Name:
Graduate School

Location:

Pullman, WA

Background Check:
This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need.

A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:
Full time Position Term: 12 Month Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities. WSU employs only U.S. citizens and lawfully…