IT Technician

IT Technician page is loaded## IT Technician locations:
Washington - Pullmantime type:
Full time posted on:
Posted Todayjob requisition :
Schweitzer Engineering Laboratories, Government Services Department seeks a professional, collaborative, and detail-oriented individual for our IT Technician position in Pullman, WA!
** US Citizenship Required
**** As an IT Technician, a typical day might include the following:
*** Resolve a range of IT support requests from basic to moderate complexity and escalate as necessary.
* Deploy and support software and hardware systems – troubleshoot and resolve issues.
* Support a variety of IT-related systems.
* Provide excellent customer service using a wide variety of communication skills.
* Practice absolute confidentiality and unquestionable ethics.
* Follow work instructions and creates and maintains IT documentation as required.
** This job might be for you if:
*** Associate's degree or equivalent experience providing technical support or customer service
* Basic knowledge of IT methods, practices, procedures, and policies
* Excellent customer service commitment
* Strong writing, documentation, and speaking skills
* Must be able to lift and carry 40 pounds
** Preferred Qualifications
*** Technical background and knowledge of manufacturing and/or engineering processes
* Ability to meet Motor Vehicle Report Qualification Standards of SEL
** Location
* *** Pullman, WA**- SEL corporate office is located in Eastern Washington where you'll enjoy an unmatched quality of life. Enjoy the smaller town life: country space, freedom from traffic, easy access to recreational activities in nearby mountains, rivers, and forests, as well as great schools and universities.
** Competitive pay. Superior benefits. Inspiring work.
** People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.
* We’re 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.
* We offer top tier medical, prescription, dental, vision, life, and disability insurance.
* We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.
* We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.
* Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.
** Pay Range Data
** New hires generally start between $30.29 – $44.77 per hour. We base our starting pay offer on location and job-related factors such as candidate experience, training, knowledge, and skills. Our ranges are determined by job, responsibility, and location.
** Communication with Applicants
** We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at  is an Equal Opportunity

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