Operations and Application Support Analyst

Overview

Full-time, 12-month, permanent, Civil Service staff position located in Library Systems in the Washington State University Libraries. This position reports to the Head of Systems and Technical Operations and will be primarily based at our WSU Pullman Campus, however, remote/hybrid opportunities are available and can be discussed during the interview process.

As an independent, customer-focused IT professional, this position has lead responsibility for the WSU Libraries and Center for Digital Scholarship and Curation hosted services and applications. This position also provides advanced support for other IT groups, institutions, and individual users of library-supported services.

• Operations and application support
• End-user support
• Infrastructure planning and design for application hosting
• Process documentation

Required: Bachelor’s degree in a related field and 4 years of professional experience.

Preferred: Experience with administering Drupal instances (7/8/9/10) with Drush; experience with cloud infrastructure and hosting services (e.g., Amazon Web Services, Pantheon.io, MS Azure); experience planning, documenting, and performing application and service migrations; experience working with commonly used scripting languages (e.g., Power Shell, Ruby, Bash, Python); experience with Windows and Linux Server Administration; experience tracking computing problems and problem resolution. Bachelor’s degree in Computer Science, MIS, or related field.

Open Until Filled

This position has been designated by the department to require a background check.

In accordance with Washington State Governor’s Proclamation 21.14.2, as a condition of employment, you must be fully vaccinated or have an approved medical/religious accommodation by time of hire. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Full vaccination status or an approved accommodation will be verified prior to your first day of work.

Should you not be fully vaccinated or have an approved medical/religious accommodation you will not be able to start employment with WSU. Information regarding vaccine verification and/or requesting a medical/religious accommodation is available at (Use the "Apply for this Job" box below). . Please contact HRS at hrs or  if you have questions.