Assistant General Manager

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Company Description

Quality Inn Paradise Creek is a hotel located in Pullman, Washington, providing welcoming accommodations and exceptional guest services. The company is dedicated to delivering a comfortable and hospitable experience. Quality Inn Paradise Creek is committed to providing a welcoming atmosphere for guests and fostering a supportive work environment for its team members.

Role Description

This is a full-time, on-site role for an Assistant General Manager based in Pullman, WA, that integrates operational leadership with strategic growth. The Assistant General Manager will oversee daily operations, supervise staff across multiple departments, and ensure the smooth delivery of guest services while simultaneously identifying sales opportunities and developing marketing strategies. Responsibilities include managing budgets, addressing operational challenges, and building strong client relationships to drive business goals and increase revenue.

Additionally, the role involves planning marketing campaigns, managing promotional events, training staff to uphold company standards, and collaborating with the General Manager on strategic planning and long-term decision-making to ensure overall business success.

• Hotel Operations & Management:
  Experience overseeing multiple departments, daily operations, and cross-departmental collaboration.
• Sales & Marketing Strategy:
  Proven ability to develop marketing campaigns and meet performance targets to drive business growth.
• Customer & Client Relations:
  Exceptional service, negotiation, and relationship-building skills to enhance the guest experience.
• Financial & Resource Oversight:
  Proficiency in budgeting, inventory control, and analyzing market trends for efficient operations.
• Leadership & Team Development:
  Ability to supervise, train, and mentor staff effectively while managing team performance.
• Events & Promotions:
  Proficiency in event planning, promotional activities, and digital marketing tools.
• Compliance & Problem-Solving:
  Strong organizational and problem-solving skills with knowledge of local regulations and standards.
• Education & Experience:
  
  Bachelor’s degree in Hospitality, Marketing, or Business with a background in the service industry preferred.

• Mid-Senior level

• Full-time

• Management and Manufacturing
• Industries:
  Hospitality

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