Client Associate(Accounting, Statutory Compliances,R2R) for a UK Based Payroll Co

Roles and Responsibilities
Handle book-keeping/accounting activities, finalization of accounts, Reconciliations & Reporting, Statutory Compliances
Assist in transition of new processes from existing and new clients.
Ensure all work meets with the SLA/Compliance requirements of the business and client
To implement changes effectively and mitigate any impact on clients and ensure colleagues are adequately trained and briefed on the new ways of working
To join client service review meetings and demonstrate expertise to bring value to the client and their organization.
Develop and maintain effective client relationship.
To immediately respond to any client escalations, supporting the resolution of the problem and implementing the necessary preventative actions
Ensure any compliance incidents are reported and resolved correctly
To support with the creation and updates of standard operating procedures and processes
To ensure the team you are a member of delivers the required levels of service performance to clients
Help coach and train other colleagues to achieve the required levels of performance and productivity
Support with training of colleagues, share knowledge and support colleagues as required, particularly on complex work matters
To ensure all work undertaken for clients is billed accurately
To help identify new revenue opportunities with clients
To support in the collection of receivables from clients
To identify further opportunities for process and efficiency improvements
Support process improvements and ensure processing systems are fully utilized to achieve margin and productivity targets
Assist in Recruitment process
Assist/Provide Pre-Sales Support
Communication - Managing day to day communication with Internal teams/Client/Client’s consultants and Auditors/External via emails/Calls

Required qualifications, training and technical knowledge:
6-7 years of experience (includes 2+ years of experience in handling above job duties)
B. Com, Inter CA/CMA/CWA/M. Com
Experience in core accounting process
Expert knowledge of statutory Indian laws & compliances – TDS, I.T, GST
Advance Excel skills
Accounting Software Proficiency - Tally ERP
Candidates who have worked in BPO/KPO/ITES/ Accounting Industry, subsidiaries of foreign holding companies would be added advantage.

Hours of work:
As per client time zone (Flexibility will be required to reflect the global nature of the business and need to support clients across multiple time zones). For  : UK Summer time : 12.30 PM IST to 09.00 PM IST, UK Winter time : 01.30 PM IST to 10.00 PM IST, India time : 10.30 PM IST to 07.00 PM IST
Working Pattern:
5 ½ days a week (Saturday working is optional at the discretion of Manager). Sunday is a weekly holiday.