Job Description & How to Apply Below
Position Objective
The Learning Facilitator is responsible for driving learner success across enrolled programs through consistent engagement, academic support, and timely interventions. The role focuses on improving learner outcomes, ensuring course completion, and enhancing the overall learning experience in a self-paced online environment.
Key Responsibilities
Take end-to-end ownership of learner success, ensuring consistent engagement and timely course completion
Conduct learner orientation and induction sessions covering LMS navigation, course structure, assessments, and timelines
Monitor learner progress against defined milestones and follow up on pending submissions
Identify at-risk learners and initiate timely interventions to ensure learner success
Provide academic guidance on modules, assignments, academic writing, and referencing standards
Review assessments (where applicable) and deliver clear, constructive, and actionable feedback
Conduct doubt-clearing and feedback sessions to support learner understanding
Ensure adherence to academic integrity and institutional policies
Plan and execute learner engagement initiatives such as webinars, workshops, and discussions
Support learners with research projects, including reviews and final evaluations (if applicable)
Maintain accurate learner data and track engagement in LMS and related systems
Contribute to course improvements, content reviews, and academic initiatives
Share learner insights and feedback to support continuous improvement
Qualifications & Experience
Master's Degree in Management / MBA (UGC NET preferred)
Freshers or candidates with 1+ years of experience in teaching, mentoring, academic support, or EdTech are welcome
Strong conceptual clarity in management subjects
Comfortable working in a self-paced digital learning environment
Willingness to handle learner follow-ups and academic coordination
Skills We're Looking For
Excellent communication and learner engagement skills
Ability to explain concepts clearly and patiently
Strong academic judgment and feedback capability
Well-organised, process-driven, and able to manage multiple learners simultaneously
Strong ownership mindset towards learner outcomes and progression
Basic technical proficiency (LMS, trackers, Google Sheets, etc.)
Work Timings
11:00 AM to 08:00 PM (IST)
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