Education ​/ Teaching Associate, Academic Counselor

Position: Application Associate
Qualifications & Experience
Bachelor's degree in any discipline.
0–2 years of experience in counselling, admissions, or customer service (Freshers  with strong communication skills may apply).
Familiarity with study abroad processes, applications, or visa procedures is an  advantage.
Skills & Competencies
Strong verbal and written skills for student, parent, and universityinteraction.
Ability to understand student needs and provide relevant guidance.
Skilled in application reviews, SOP/CV editing, and university shortlisting.
Responsive, empathetic, and solution-oriented approach.
Strong time management, CRM proficiency, and MS Office skills.
Team player, open to learning, and capable of working under deadlines.
Ability to support events, fairs, and student promotions.
Familiarity with study  abroad processes, applications, or visa procedures is an advantage.

Key Responsibilities
Act as liaison between counselors, students, and parents; respond promptly to   queries via phone, Whats App, and email.
Attend refresher/university training sessions to stay updated.
Drive student participation in Admission Days and Education Fairs through calling  and engagement.
Maintain accurate student data, follow-ups, and records.
Coordinate gifting at Offer and Visa stages.
Assist in IELTS bookings and review processes.
Attend sessions with counselors, capture notes, and manage follow-ups.
Collaborate with counselors to prepare personalized university/course options.
Guide students on document submission; review/edit SOPs, CVs, LORs.
Compile and submit applications; monitor status and escalate delays.
Draft emails, track acknowledgments, and offer letters.
Update students, assist in scholarship applications.
Guide students on timely fee payments.
Support visa processes, financial planning, and loan options.
Share curated housing options with students.
Collect/process CAS, COE, i20; support visa forms and interviews.
Assist with insurance, travel, and pre-departure kits.
Track student success, gather testimonials, and update CRM.
Work with internal teams to resolve student issues and ensure a seamless journey.
Job Types: Full-time, Permanent
Benefits :
Cell phone reimbursement
Health insurance