Engineer, AS

This job is with Deutsche Bank, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Position Overview

Role Description
The SRE Engineer acts as SRE Engineer  within Survelliance  product family, maintains an end-to-end view of the application and infrastructure landscape, and manages service delivery to our consumers based on agreed Service Level agreements.
The specialist automates and implements technical solutions in response to business problems and with the full ownership of Production platforms, you will make sure to ensure environment stability, expeditious and timely resolution of Production issues, drive continual service improvements and perform key stakeholder's management.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your key responsibilities
Build up technical subject matter expertise for a suite of applications within Deutsche Bank including business flows, the application architecture, and the hardware configuration
Resolve Incidents and service requests submitted by the application end users & escalate any issues that cannot be resolved to L3.
Conduct real time monitoring to ensure application Service Level Agreements are achieved and maximum application availability & building the monitoring capabilities.
Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure and third-party systems / data providers and vendors
Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs
Actively pursue service improvements and efficiencies in the applications / processes that lead to increased production stability and customer satisfaction, respectively

Your skills and experience
Strong understanding of technologies as under:
Strong proficiency in Python or Java

Experience with GCP cloud platforms
Good understanding of GCP GKE, Secret Management, Big Query , Airflow monitoring & Data Proc
Exposure to building monitoring dashboard on reporting tool such as Looker or Tableau
Familiarity with containerization technologies (e.g., Docker, Kubernetes).

Experience with monitoring and alerting tools (e.g., Prometheus, Grafana, Datadog, New Relic, Splunk).

Experience with CI/CD pipelines and tools (e.g., Jenkins, Git Lab CI, Git Hub Actions, Azure Dev Ops).
Understanding of networking fundamentals (TCP/IP, DNS, HTTP, Load Balancing).
Familiarity with database technologies (e.g., SQL, No

SQL).
Supports the production platform, carrying out monitoring and remediation of issues and specific maintenance tasks as per the run book procedure.
Works with Delivery Services eg (Fabric, Infrastructure) on improvements to service availability and resilience
Continual Service Improvement activities
Disaster Recovery Planning & Testing
Second line of defence for Incident Management - gathering data for investigation and identification of root cause through to resolution
Defines and creates Run Book entries and knowledge articles based on incidents experienced in the production environment
Engage in the development and implementation of the tools and best practices needed to provide effective support
Ensure Capacity Management and Knowledge Management are utilized to aid proactive and reactive support
Strong analytical skills.
Proficient communication skills.
Fluent in English (written/verbal).
Ability to work in virtual teams and in matrixed organisations.
Excellent team player and open-minded approach
Keeps pace with technical innovation.
Ability to share information, transfer knowledge and expertise to team members.
Strong experience providing hands on Information Technology…