Workday LMS Consultant

This job is with Hitachi Digital Services, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Our Company
We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what's now to what's next.

We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Workday LMS Consultant
Workday Learning Management Systems
Workday Learning

Job Description:

• Provide Tier 2 support for Workday Learning and Core HCM, resolving escalated incidents and service requests.

• Manage daily LMS operations, including course creation, user assignments, campaigns, compliance tracking, and system maintenance.

• Administer and maintain various learning content types, including eLearning, SCORM, AICC, xAPI, instructor-led, and blended learning courses.

• Configure and troubleshoot Workday Learning notifications (Enrolment alerts, reminders, approvals, completion messages).

• Configure, maintain, and optimize Workday Learning business processes (BPs) and related integrations.

• Develop, maintain, and analyse Workday Learning reports-including standard, custom, matrix, and composite reports-to track participation, completion, and compliance metrics.

• Perform EIB loads to manage and update learning assignments, completions, and course data.

• Collaborate with HR, Talent Development, and IT to enhance learning workflows and improve user experience.

• Support rollout of new modules, system updates, and change management initiatives within Workday Learning.

• Ensure data accuracy, system security, and compliance across Workday Learning and Core HCM.

• Maintain documentation, configuration logs, and troubleshooting guides for all LMS processes.

• Communicate with stakeholders to gather requirements, provide updates, and coordinate resolution of system issues.

• Experience supporting global Workday environments or enterprise-scale implementations.
Skills and

Qualifications:

Workday LMS:
Minimum of 3+ years of hands-on experience configuring learning content, programs, security, reporting, integrations, managing SCORM/xAPI, supporting compliance training, troubleshooting, stakeholder collaboration, and administering Learning workflows effectively.
Functional Knowledge:
Basic understanding of Workday HCM and functional processes.
Technical Knowledge:
Workday EIBs, Studio basics, SCORM/xAPI content, APIs, reporting, calculated fields, tenant configuration, security domains, integrations, data loads, troubleshooting learning content, and managing vendor content feeds.
Communication

Skills:

Strong verbal and written communication skills, with the ability to articulate complex technical issues to diverse stakeholders.
Problem-Solving:
Creative thinker with the ability to provide innovative solutions to complex integration problems.
Vendor

Collaboration:

Experience working with third-party vendors is advantageous.

About us
We're a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

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Fostering innovation through diverse perspectives
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
We are committed to…