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Job Description & How to Apply Below
We are seeking a Lead Service Now GRC / IRM Developer with hands-on experience in configuring and customizing Service Now GRC/IRM modules. The role involves supporting governance, risk, compliance, and security operations use cases through configuration, scripting, workspace development, and integrations.
Job Description
Key Responsibilities
- Configure and customize Service Now GRC/IRM modules including Policy & Compliance, Risk Management, Audit Management, BCM, TPRM, and CCM
- Support Sec Ops modules such as Security Incident Response (SIR) and Vulnerability Response (VR)
- Develop and customize IRM Work spaces, Portals, forms, dashboards, and reports
- Build and maintain client-side and server-side scripts including Business Rules, UI Policies, and Script Includes
- Integrate Service Now with external systems using REST and SOAP APIs
- Perform system administration activities including configuration changes, user support, and upgrades
- Work closely with stakeholders to understand business, risk, and compliance requirements
Requirements
- 3-10 years of Service Now development experience
- Hands-on experience with Service Now GRC/IRM modules
- Strong scripting experience using JavaScript and Service Now APIs
- Experience in workspace and portal development
- Exposure to API-based integrations
- Understanding of risk, compliance, audit, and regulatory concepts
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