Workday Talent Acquisition & Experience Analyst Learning & Extended Learning

Position: Workday Talent Acquisition & Experience Analyst (Recruiting , Learning & Extended Learning)
ey Responsibilities (Strategy & Config)

- Recruiting Optimization:
Configure Job

Requisition templates, Offer Letter generation logic, and Career Site external branding.
- Learning Architecture:
Manage the setup of Extended Learning for external audiences and define "Campaigns" for internal compliance training.
- Talent

Experience:

Configure the Skills Cloud ontology and "Opportunity Marketplace" logic to drive internal mobility.

L2 Support & Operational Activities (Daily Run)

- Recruiting Triage:
Unstick candidates trapped in "referral merge" errors or duplicate profile conflicts.
- External Access Support:
Troubleshoot login/password reset issues for Extended Learning users (non-employees) and external Career Site applicants.
- Course Assignment Debugging:
Investigate why a specific "Required Learning" course did not trigger for a new hire (debugging Eligibility Rules).
- Offer Letter Generation:
Manually regenerate or correct Offer Letters that failed to generate due to missing data fields.
- Content Management:
Support L&D teams by uploading SCORM packages and troubleshooting playback errors on mobile devices.

Qualifications

- Mandatory Certification:
Workday Pro/Implementer in Recruiting or Learning.

- Experience:

3-5+ years supporting Talent or LMS systems.
- Skill:
Strong "Customer Service" mindset, as this role interacts frequently with external candidates and partners.