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Job Description & How to Apply Below
At Verdantas, the Service Now Developer plays a key role in crafting and enhancing powerful Service Now applications and integrations.
You will collaborate closely with cross-functional teams to design, develop, and maintain scalable workflows, custom modules, and integrations that optimize service delivery and streamline operations. If you have a passion for solving complex problems with cutting-edge technology and enjoy working in a fast-paced, collaborative environment, this role is for you.
Key Responsibilities:
- Design, develop, and maintain Service Now applications, workflows, and custom modules.
- Build and integrate AI-powered virtual agents and automation solutions within the Service Now platform.
- Collaborate with cross-functional teams to gather requirements and translate them into scalable technical solutions.
- Develop and maintain integrations with external systems using REST/SOAP APIs and AI services.
- Implement and optimize Service Now’s Virtual Agent and Natural Language Understanding (NLU) capabilities.
- Hands-on experience as a developer in building Service Now modules, particularly in the ITAM module, including both HAM and SAM.
- Ensure code quality, performance, and adherence to best practices in both Service Now and AI development.
Core Competencies:
- Technical Proficiency:
Expertise in JavaScript, Glide scripting, Service Now Studio, REST/SOAP APIs.
- AI Integration:
Familiarity with Service Now Virtual Agent, Microsoft Bot Framework, or similar AI tools.
- Problem-Solving:
Strong analytical and debugging skills for effective issue resolution.
- Collaboration:
Proven ability to work effectively with cross-functional teams in a global environment.
- Documentation:
Strong ability to create and maintain technical documentation throughout the development lifecycle.
Required Qualifications:
- BE/B. Tech in Computer Science or IT or degree in a relevant field.
- 4-7 years of experience in designing, developing, and maintaining Service Now applications and integrations.
- Strong Verbal and Written Communication skills
Location and Work Set-up
- Pune, Maharashtra, India
- Work Mode:
In Office
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