Senior Business Analyst, AVP

This job is with Deutsche Bank, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Position Overview

Role Description
The Business Analyst supports the Program Manager and the entire team in gathering tech & business requirements, improving operational processes, guiding the dedicated development team and supporting local front office users on any query related to the local Salesforce platform. The job of the BA is essential in delivering high-end products and in supporting the development team in having all documentation detailed and well prepared.

You will interact with a variety of stakeholders, from IT developers and tech experts to compliance and risk officers: every day will never be the same! With this role you will enable the digital environment that helps our people share their knowledge, expertise, and real passion for our business. Deutsche Bank is investing heavily in technology, which means we are investing in you.

Join us here, and you’ll constantly be looking ahead

What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your key responsibilities
Scope the system :
Work closely together with the Program Manager and other team members, to ensure right granularity of requirements specification on an epic / story level
Translate business needs :
Create models, diagrams, presentations and design, configure solutions within the Salesforce platform, including workflows, reports, dashboards, and custom objects, to meet business objectives.
Validate requirements, UAT Testing & User Training (if required):  you will validate e2e requirements via reviews, walkthroughs, and demo. You will also be key actor in writing & conducting UAT test cases and, in case required, train non-squads stakeholders
Liaison & Communication:  Act as a key liaison between business users, product teams, and technical developers, ensuring everyone is aligned on project goals and technical implementation.
Documentation :
Create comprehensive documentation, such as user stories, functional specifications, and process models (AS-IS and TO-BE), to guide development and implementation.
Proactively Identify risks / issues that might affect squad’s overall health

Your skills and experience
Demonstrated experience in  dealing   with complex Salesforce based CRM solutions , ideally in the  banking industry . Salesforce certificate will be highly desirable
Experience in  dealing with banks internal processes  and around compliance, legal, BISO / TISO, DPOs stakeholders
Relevant and demonstrable experience in  designing and documenting requirements  in agile teams
Knowledge of agile methods (SAFe, Scrum, Kanban, ...) and tools (Jira or Confluence )
Experience in working in a challenging, fast-paced environment

Skills That Will Help You Excel
Clear ability to provide concise, precise and managerial answers to a wide array of business related topics.
Experience in working in a challenging, fast-paced environment
Ability to deal with complex and ambiguous situations independently and with limited guidance
Independent and proactive working method and a high-quality standard.
Flexibility for moving between different requirements on a timely manner

How we’ll support you
Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs

About us and our teams
Please visit our company website for further information:

We strive for a  culture  in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.

]]>