Ad Operations Team Lead

Job Details

Location:

Remote (India)
Shift Timing:  3:00 PM – 12:00 AM IST

Start Date:

Early joiners preferred
Compensation:  Up to 12 - 16 LPA (depending on experience)

Ad Operations Team Lead – India

We are expanding our India operations and are looking for an experienced  Ad Operations Team Lead  to strengthen campaign execution quality, mentor a growing team, and partner closely with US-based stakeholders.
This role is ideal for someone who combines  hands-on digital advertising expertise  with  strong people leadership , operational discipline, and a continuous-improvement mindset.

Job Summary
As  Team Lead – Ad Operations , you will lead a high-performing team responsible for digital campaign delivery, platform troubleshooting, and quality assurance across paid media channels.
You will act as the  primary bridge between the India Ad Operations team and US-based teams , ensuring aligned priorities, high delivery standards, and smooth cross-timezone collaboration. The role requires excellent English communication, structured thinking, and comfort operating in a fast-paced, global environment.

Key Responsibilities
Team Leadership & Development
Lead, mentor, and support the ad operations team to drive efficiency, quality, and accountability
Conduct regular performance reviews, coaching sessions, and skill development planning
Contribute to onboarding and ongoing training programs for the team
Partner with senior leadership on capacity planning and team growth initiatives
Campaign Management & Platform Excellence
Oversee delivery and QA of paid media campaigns across major platforms
Troubleshoot platform issues and ensure campaigns meet policy and quality standards
Manage ad rejection reviews, appeals, and compliance escalations with Google and Meta
Cross-Functional Collaboration
Serve as the primary liaison between India Ad Operations and US-based teams including Client Success, Technical Account Management, and Analytics
Coordinate with technical teams to improve tooling, workflows, and real-time visibility
Data, Reporting & Quality Control
Support the team with GA4 reviews and media tracking validation
Help translate campaign delivery data into operational insights
Ensure consistent documentation and escalation hygiene
Process Improvement & Scalability
Identify gaps in workflows and implement quality control improvements
Drive process standardization, automation, and operational innovation
Reduce error rates and improve turnaround times at scale
Qualifications
Required
8+ years of experience in digital advertising / ad operations
3+ years of people management experience
Strong hands-on proficiency with  Google Ads, Meta Business Manager, GA4, and Google Tag Manager
Experience working with  JIRA or similar ticketing systems
Proven ability to troubleshoot platform issues and manage ad rejections
Excellent English communication skills (written and verbal)
Bachelor’s degree in Marketing, Business, Advertising, or a related field
Preferred
Exposure to Linked In Ads, Tik Tok Ads, or Looker
Working knowledge of HTML, XML, or Java Script
Google Ads and/or Meta Blueprint certifications
Master’s degree

Why Join GACS
Work closely with global teams supporting international customers
Lead and shape a growing India-based ad operations function
High ownership role with real impact on quality, scale, and outcomes
Collaborative, execution-focused culture with room to grow

GACS is an equal opportunity employer and values diversity, inclusion, and merit-based growth.