Network Operations Engineer

Dear Connections,

ACL Digital is hiring for permanent opportunity for Network Operation Engineer(NOC) for Pune location.

Job Title:

Network Operations Engineer (L2/L3)

Experience:

6–10 Years

Location:

Pune
Work Mode :
Work from Office
Notice Period :
Immediate only

Job Summary
We are looking for an experienced  Network Operations Engineer  to join our Network Operations Center (NOC) team in Pune. The role involves proactive monitoring, troubleshooting, and incident management of large-scale IP/MPLS networks while ensuring high availability and SLA adherence. The ideal candidate will have strong hands-on experience in routing, switching, and service provider technologies.

Key Responsibilities
Monitor network elements, services, and applications using  NSP/NMS
Proactively identify, analyze, and respond to network alarms, alerts, and incidents
Perform  first-level troubleshooting  for network issues related to:
IP/MPLS
BGP, OSPF, IS-IS
Segment Routing (SR)
EVPN
Log, track, and manage incidents in accordance with defined  SLA/OLA  processes
Escalate issues to  CTA, TAC, vendors, or field teams  as per escalation matrix
Coordinate with vendors and TAC teams for fault isolation and resolution
Perform basic checks, validation, and continuous health monitoring of the network
Execute  Standard Operating Procedures (SOPs)  and adhere to change management processes
Communicate incident status and updates to stakeholders via calls, emails, and messaging tools
Participate in  RCA, RFO, and post-incident analysis
Support planned maintenance activities, including  off-hours or shift-based work , as required

Technical Skills Required
Strong understanding of  TCP/IP, LAN/WAN, routing & switching
Hands-on experience with:
BGP, OSPF, IS-IS
MPLS, Segment Routing
EVPN

Experience with  NMS/NSP tools  (e.g., Cramer or similar platforms)
Working knowledge of  ticketing systems  such as  Service Now
Basic understanding of  Optical/DWDM technologies  (added advantage)
Exposure to  Nokia platforms  is a plus
If you are find yourself that above job responsibiities matching with you than share me your updated resume with mandatory details:

Thanks & Regards
Amit Kumar