SAP Basis Lead

• Must have experience in SAP Business Suite
- Basis , solution manager, ERP and CRM

• Technically fluent in Operating System (Unix/Windows/Linux), Database (SAP HANA, SAP ASE, Oracle/DB2/SQL Server/MaxDB) administration

• Must have exp on o Basis production support activities
o System monitoring, Performance optimization and troubleshooting, transport administration
o Client administration o System installation, system copies, system refreshes, SAP Support pack application, Security patches Kernel upgrades
o Databases patches and Upgrades, SAP Version upgrades SAP solution manager activities

• Experience working in multiple support projects

• Experience on ABAP stack as well as JAVA

• Experience in SAP HANA Operations, Administration and performance tuning for SAP applications ERP/BW on HANA, BW4

HANA, S4

HANA

• E-2-E analysis, troubleshooting and reporting expertise on SAP application performance KPIs, memory, CPU, IO bottlenecks

• Well versed with HANA performance tuning strategies specific to (SAP) Applications and best practices for table partitions for ABAP based systems

• SAP System Assessment:
Analysis of errors and performance loss in the SAP system, the database, and the operating system

• Knowledge/Experience with User Management, System copies, Unicode Conversions

Mandatory Execution Skills (to handle critical tasks)

• Must have handled a team of L1 & L2 consultants

• The lead will be responsible for developing efficient work methods, and collaborating with junior consultants to increase productivity

• Understanding on the ITIL framework

• Knowledge on Incident Management and Change Management is must.

• Creating and regularly maintaining the weekly and monthly shift roasters for ongoing projects

• Manage change management processes within SAP Landscape and SAP Infrastructure according to agreed procedures

• Ability to work on activities involved in Planning areas (Sizing, Scoping, Client/Landscape Strategy, High Availability/Disaster Recovery Strategy etc.) of Implementation projects without much supervision at transaction level

• Provide training and direction to other operational support teams.

• Maintain documentation on system configurations, maintenance processes and schedules.

• Monitor performance as it relates to SAP infrastructure and enterprise architecture components, applications and databases.

• Perform release and patch activities and participate in overall upgrade improvements to systems and hardware.

• Ensure adherence to regulatory and compliance requirements within SAP Systems Infrastructure and Architecture.

• Participate in providing 24x7 support on rotational basis to ensure operations of these critical systems for different customers.

• Support IT audit activities, analyze results and provide remediation which results in improved compliance to standards and controls for all internal and external regulatory requirements.

Desired Experience

• 6 to 8 years relevant experience working as a SAP basis lead in medium / large firm

• Good communication skills, ability to interact with global customer POC and able to articulate himself/herself

• Team player, good attitude to work with fellow workers

• Should have knowledge on project management basics and agile methodology

• Self-starter, with learning attitude

• Ability to prioritize tasks, work independently with minimum supervision.

Personal Skills

• Capable of working flexible hours under aggressive deadlines

• Ability to collaborate with other team members working from other locations.

• Proficient understanding of SAP technologies and applications.

• Self-starter with ability to acquire new skills in self learning mode

• Strong verbal and written communication skills, strong interpersonal, leadership, and teambuilding skills with the ability to interact effectively within all levels across the organization.

• Ability to handle multiple priorities, communicate task status clearly and meet deadlines with minimal supervision.

Education  
• Graduate in Engineering / Computer science / Information systems

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