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Analyst III - IT Solutions - Manhattan ( Outbound

Job in 411001, Pune, Maharashtra, India
Listing for: World Courier
Full Time position
Listed on 2026-06-01
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 300000 INR Yearly INR 300000.00 YEAR
Job Description & How to Apply Below
Position: Analyst III - IT Solutions - Manhattan ( Outbound )
This role is responsible for the successful implementation, configuration, and support of Warehouse Management IT systems, primarily Manhattan Associates Active platform (MAWM), with a focus on Outbound processes. The analyst will ensure MAWM solutions are effectively customized, deployed, and maintained to support efficient warehouse operations.
Contribution:
Ensures seamless warehouse operations by delivering optimized MAWM solutions, providing technical expertise, training, and process improvements, while supporting IT operations and cross-functional teams.
Primary

Duties & Responsibilities:

Collaborate with stakeholders to gather and analyze business requirements for MAWM Outbound processes.
Manage development, configuration, deployment, monitoring, maintenance, and support of MAWM systems.
Build and optimize a Global Center of Excellence for solutioning, testing, configuration, and deployment support across multiple countries.
Provide training and support to ensure effective adoption and utilization of MAWM solutions.
Develop and maintain documentation, including configuration guides, user manuals, and training materials.
Troubleshoot and resolve issues related to MAWM configuration.
Collaborate with IT, operations, and third-party vendors for seamless integration and operations.
Identify opportunities for process improvement and optimization within MAWM solutions.
Advise the business on new technical capabilities and ensure delivery of desired IT solutions.
Ensure compliance with project delivery methodologies and promote continuous improvement.
Stay updated with developments and best practices in MAWM and warehouse management systems.
Experience &

Educational Requirements:

Bachelor's Degree in Computer Science, Information Technology, or related discipline (or equivalent experience).
7+ years of experience in supply chain with specialization in WMS applications.
5+ years of directly related experience with Manhattan Active implementations and management of IT Operations, focusing on Outbound processes.
Industry experience in pharmaceutical distribution, wholesale distribution, supply chain, and warehouse management systems.
Preferred

Certifications:

MAWM Level 1 & 2
Certified Business Analysis Professional (CBAP)
Lean Six Sigma
ITIL, ITSM Certifications
Skills & Knowledge:
Behavioral

Skills:

Decision Making
Coaching & Mentoring
Multitasking
Planning
Prioritization and Organization
Problem Solving
Technical

Skills:

Application Design and Management
Data Security
Database Management Systems
Information Security Strategy
Server Technologies
Software Design and Testing
Technical Documentation
Tools Knowledge:
Microsoft Office Suite
Business Intelligence Tools (Tableau, Power BI)
Programming/Development

Languages:

JavaScript, HTML/CSS, Python, SQL
CRM Platforms: SAP, Salesforce
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