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Job Description & How to Apply Below
AV Dynamic is a Pune-based professional Audio-Visual (AV) and IT system integration company founded in 2017. The company specializes in designing and deploying enterprise AV environments such as
Smart meeting rooms
Video conferencing spaces
Training rooms
Network operation centers (NOCs)
Digital signage
Collaboration and unified communication solutions
About the Role
The AV Pre-Sales Engineer is responsible for providing technical expertise and support during the sales process for audio-visual (AV) solutions. This role involves working closely with the sales team, clients, and other stakeholders to understand client requirements, design optimal AV solutions, and present technical proposals. The Pre-Sales Engineer plays a key role in developing and delivering demonstrations, giving technical presentations, and providing accurate technical documentation to ensure that the proposed AV solutions meet the client's needs and expectations.
Responsibilities
Client Needs Analysis & Requirements Gathering:
Work closely with the sales team to understand client needs, technical requirements, and business objectives.
Conduct site surveys, client meetings, and consultations to gather technical details and assess site-specific challenges.
Translate customer needs into functional and technical specifications for AV solutions.
Develop a clear understanding of the client's vision and provide tailored AV solutions that meet both their technical and budgetary requirements.
Solution Design & Proposal Development:
Design customized audio-visual solutions based on client requirements, utilizing available technologies, products, and solutions.
Collaborate with internal teams (engineering, design, and project management) to ensure solutions are feasible and scalable.
Prepare technical proposals, system designs, and cost estimates, ensuring they align with client requirements.
Create detailed technical documentation, including system designs, equipment lists, and specifications for the sales team to present to clients.
Product Demonstrations & Technical Presentations:
Provide technical product demonstrations and presentations to clients, showcasing the capabilities of AV systems.
Conduct proof-of-concept trials or demos to demonstrate how the proposed AV solution meets the client's objectives.
Answer client questions regarding system performance, integration, and functionality, offering clear, concise explanations of technical aspects.
Sales Support &
Collaboration:
Support the sales team in technical discussions, ensuring all technical aspects of the sale are understood by the client.
Assist in the preparation of RFPs, RFQs, and other sales documentation by providing technical input and answering detailed technical queries.
Collaborate with the sales team to help drive the sales process and meet sales targets.
Cost Estimation & Budgeting:
Work with the sales team to generate cost estimates and pricing for AV systems, ensuring they are competitive and meet client expectations.
Assist in identifying cost-effective alternatives or upgrades to meet both the performance and budgetary needs of the client.
Customer Relationship Management:
Build and maintain strong relationships with clients, ensuring that they receive expert advice and solutions tailored to their needs.
Serve as the technical point of contact during the pre-sales phase, addressing any concerns and providing necessary technical support.
Technical Documentation & Reporting:
Create and maintain accurate records of all proposals, designs, and technical communications with clients.
Provide internal teams with detailed handover documentation, ensuring a smooth transition from sales to the implementation phase.
Prepare and deliver technical reports to internal stakeholders or clients as required.
Market & Product Knowledge:
Stay up to date with the latest AV technologies, products, and industry trends to provide the best solutions to clients.
Continuously evaluate new AV products, tools, and solutions to keep the company's offerings competitive and innovative.
Participate in training and certification programs related to AV technologies to maintain a high level of technical proficiency.
Collaborate on Marketing Efforts:
Support marketing efforts by providing technical content, including white papers, brochures, and case studies.
Participate in trade shows, conferences, and other events to promote the company's AV solutions and products.
Qualifications
Education:
Bachelor's degree in electrical engineering, audio-visual technology, information technology, or a related field (or equivalent experience).
Experience:
3-5 years of experience in pre-sales support, AV system design, or a technical sales role.
Required Skills
Technical Expertise: Solid understanding of AV systems, including audio, video, control systems, video conferencing, and integration technologies.
Software Proficiency:
Experience with AV design software (e.g., AutoCAD, Revit, Sketch Up) and knowledge of AV control systems (e.g., Crestron, AMX,…
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