Delivery Manager

About Position:

This role is responsible for the end-to-end management and delivery of complex solutions including cloud deployment of the Control Center platform, wireless core, and edge components in collaboration with Cisco partners. The position requires strong cross functional leadership, deep telecom domain expertise, and the ability to manage technical design, delivery execution, and stakeholder relationships to ensure successful implementation, launch, and transition to operational teams.

Role:
Delivery Manager

Location:

Pune

Experience:

8 to 12 years
Job Type: Full Time Employment

What You'll Do:

Manage and deliver solutions involving cloud deployment of Control Center platforms, wireless core, and edge components
Work cross-functionally with internal teams and external customers to build trusted working relationships
Clarify technical design details and manage design and delivery escalations
Collaborate closely with operator staff throughout the delivery process to resolve blockers for successful outcomes
Understand all technical steps required for implementation and launch
Develop and manage mutually agreed delivery plans with customers and partners
Identify delivery issues and work with Product and Software Development teams to prioritize and resolve them
Collaborate with Product teams to capture requirements from MSPs and communicate them clearly to functional teams
Own delivery of all implementations with signed partners
Manage the transition to operational teams, including Support and Solutions Engineering
Maintain technical proficiency across solution capabilities, features, and planned enhancements

Expertise You'll Bring:

Bachelor's degree in Telecommunications Engineering or equivalent experience (advanced degree preferred)
PMP or Master's degree in IT Project Management (preferred)
Proven Project Management experience in customer-facing environments
Prior telecommunications management experience
Experience in M2M / connected devices environments
Ability to work independently and meet tight delivery deadlines
Experience working with multi-national teams remotely using virtual collaboration tools (e.g., Web Ex)
10+ years of GSM / GPRS technical experience
Knowledge of GSM / GPRS core network architecture, IP switching and routing concepts, firewalls
Superior analytical, communication, presentation, and customer-facing skills
Strong verbal and written communication skills
Language skills are a plus (Japanese, Cantonese, Mandarin, Spanish, Portuguese)
Working knowledge of desktop tools such as MS Office, PowerPoint, Excel, Visio, and MS Project

Benefits:

Competitive salary and benefits package
Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
Opportunity to work with cutting-edge technologies
Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
Annual health check-ups
Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
We support hybrid work and flexible hours to fit diverse lifestyles.
Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let's unleash your full potential at Persistent
- 'Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.'