Senior Atlassian Engineer; Jira & Confluence

Position: Senior Atlassian Engineer (Jira & Confluence)
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact.

We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset u2014 who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact.

We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
We are looking for a  Senior Atlassian Engineer  to own, scale, and enhance our Atlassian ecosystem primarily Jira, Confluence, and Jira Service Management, as part of the Enterprise Productivity Application team. In this role, you will be the go-to expert for all things Atlassian, combining deep platform administration expertise with automation and custom development to improve engineering and business workflows across the organization.

You will serve as the technical lead for our Atlassian platform, driving best practices, governance, and continuous improvement. A secondary aspect of the role involves supporting integrations with cloud and Dev Ops tooling, making basic cloud infrastructure knowledge a plus but not the primary focus.

What You'll Do   u00B7  Own end-to-end administration of the Atlassian suite (Jira, Confluence, JSM)
u00B7 User management, permissions, workflows, schemes, custom fields, and configurations
u00B7 Project and space setup, maintenance, governance, and lifecycle management.
u00B7 Manage Atlassian Cloud or Data Center instances including upgrades, migrations, and health monitoringu
00B7
u00B7  Design and implement scalable Atlassian solutions
u00B7 Customize Jira using Script Runner, Automation for Jira, Groovy scripting, and REST APIs
u00B7 Build and maintain complex workflows, post-functions, validators, and conditions
u00B7 Develop and manage integrations between Atlassian tools and third-party systems
u00B7  Act as the technical lead and subject matter expert for all Atlassian products
u00B7 Define and enforce best practices, naming conventions, standards, and governance
policies
u00B7 Guide teams on effective Atlassian tool usage, Agile board configurations, and process optimization
u00B7 Lead Atlassian platform migrations (Server to Cloud, project consolidations)
u00B7  Drive continuous improvement of the Atlassian ecosystem
u00B7 Analyze current configurations, identify gaps, clean up legacy schemes, and reduce technical debt
u00B7 Own and contribute to the Atlassian platform roadmap
u00B7 Evaluate and recommend Atlassian Marketplace apps and plugins
u00B7  Troubleshoot and provide advanced support
u00B7 Resolve complex issues related to permissions, workflows, performance, and integrations
u00B7 Optimize JQL queries, dashboards, filters, and reporting for stakeholders
u00B7 Manage incident escalations related to Atlassian platform availability
u00B7  Support cloud and Dev Ops integrations (secondary)
u00B7 Maintain integrations between Atlassian tools and CI/CD pipelines, monitoring, and Dev Ops platforms
u00B7 Basic understanding of cloud infrastructure (AWS/Azure/GCP) to support tool connectivity
u00B7  Collaborate across teams
u00B7 Work with engineering, IT, and business stakeholders globally
u00B…