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Job Description & How to Apply Below
Configure and implement Service Now Integrated Risk Management (IRM) solutions with a focus on Policy & Compliance.
Perform initial setup, configuration, and customization of IRM modules based on business requirements.
Configure entity scoping, controls, control objectives, and compliance frameworks aligned with organizational governance models.
Import and manage custom controls, compliance documents, and governance artifacts within the IRM platform.
Customize and enhance out-of-the-box reports, dashboards, and workflows to meet compliance and reporting needs.
Collaborate with architects, business analysts, and stakeholders to design scalable and compliant solutions.
Support testing, UAT, deployment activities, and provide documentation and knowledge transfer.
Why you will love this role
Opportunity to work on enterprise-scale Governance, Risk, and Compliance (GRC) initiatives.
Exposure to complex compliance frameworks and regulatory requirements.
Collaborate with cross-functional teams and industry experts to build impactful risk management solutions.
Work on cutting-edge Service Now IRM implementations that drive business governance and compliance excellence.
We would like you to bring along
Must-Have Skills
Strong experience with Service Now IRM / GRC implementations.
Hands-on expertise in Policy & Compliance modules.
Deep understanding of Service Now GRC Architecture and Entity Scoping.
Experience customizing Controls, Control Objectives, and compliance frameworks.
Proficiency in Service Now scripting including:
Business Rules
Client Scripts
Script Includes
Experience in configuring reports, dashboards, and workflows within Service Now.
Strong stakeholder management and requirement-gathering skills.
Certifications
Service Now Certified System Administrator (CSA)
Service Now IRM / GRC Certification
Good-to-have skills
Experience with Governance, Risk, and Compliance transformation programs.
Knowledge of regulatory frameworks and audit processes.
Exposure to Service Now platform integrations and automation.
Experience working in Agile delivery environments.
Strong documentation and knowledge transfer capabilities.
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