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Job Description & How to Apply Below
We are seeking a skilled Salesforce Administrator to manage and optimize our CRM at Zycus , a global leader in AI-driven procurement technology. You will play a key role in evolving our Salesforce ecosystem to enhance sales and revenue operations. Beyond system management, this role requires strategic business intelligence to refine sales motions. The ideal candidate has deep expertise in Salesforce CRM (SFDC Sales Cloud) and a strong understanding of sales processes and revenue operations .
Key Responsibilities
CRM Administration & Automation (Salesforce)
Serve as the primary Salesforce administrator , managing custom objects, fields, workflows, and automation rules.
Create and optimize reports & dashboards to provide visibility into pipeline, sales performance, and business impact.
Design and implement CRM automation to streamline sales processes and improve efficiency.
Maintain data hygiene and lead a data enrichment strategy using relevant tools.
Support sales qualification and scoring models , ensuring alignment with sales teams.
Enable seamless integration of CRM with other Rev Ops tools
. Revenue Operations & Business Intelligence
Support Revenue Operations tools like Clari, providing sales teams with real-time forecasting insights.
Develop sales funnel analytics , monitoring conversion rates across MQL, SQL, SAL, and Closed Won/Lost stages.
Leverage CRM insights to identify sales bottlenecks and recommend process improvements.
Integrations & Data Management
Ensure seamless integration between Salesforce and other Rev Ops tools .
Collaborate with IT and Rev Ops to implement API-based integrations between Salesforce and third-party platforms.
Drive data standardization and enrichment across platforms, ensuring clean and actionable insights.
Preffered
Skills:
3+ years of experience in Salesforce CRM administration, preferably in Enterprise SaaS .
Salesforce Admin Certificate
Deep expertise in Salesforce Sales Cloud (Admin-level knowledge required).
Familiarity with Clari, Demandbase, and other revenue intelligence tools is a plus.
Strong understanding of sales stages, lead scoring, and sales qualification models .
Ability to integrate and orchestrate multiple tools , with basic API knowledge .
Strategic mindset not just managing systems but aligning them to sales and business goals .
Excellent problem-solving skills, data-driven mindset , and ability to derive actionable insights.
Experience working cross-functionally with sales, IT, and Rev Ops teams .
Why Join Us
High-impact role in a fast-growing Enterprise SaaS company .
Opportunity to work with a cutting-edge sales tech stack .
Collaborative and data-driven culture with a focus on innovation .
Competitive salary, benefits, and career growth opportunities .
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