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Job Description & How to Apply Below
- Configure and implement Service Now Integrated Risk Management (IRM) solutions with a focus on Policy & Compliance.
- Perform initial setup, configuration, and customization of IRM modules based on business requirements.
- Configure entity scoping, controls, control objectives, and compliance frameworks aligned with organizational governance models.
- Import and manage custom controls, compliance documents, and governance artifacts within the IRM platform.
- Customize and enhance out-of-the-box reports, dashboards, and workflows to meet compliance and reporting needs.
- Collaborate with architects, business analysts, and stakeholders to design scalable and compliant solutions.
- Support testing, UAT, deployment activities, and provide documentation and knowledge transfer.
Why you will love this role
- Opportunity to work on enterprise-scale Governance, Risk, and Compliance (GRC) initiatives.
- Exposure to complex compliance frameworks and regulatory requirements.
- Collaborate with cross-functional teams and industry experts to build impactful risk management solutions.
- Work on cutting-edge Service Now IRM implementations that drive business governance and compliance excellence.
We would like you to bring along
Must-Have Skills
- Strong experience with Service Now IRM / GRC implementations.
- Hands-on expertise in Policy & Compliance modules.
- Deep understanding of Service Now GRC Architecture and Entity Scoping.
- Experience customizing Controls, Control Objectives, and compliance frameworks.
- Proficiency in Service Now scripting including:
- Business Rules
- Client Scripts
- Script Includes
- Experience in configuring reports, dashboards, and workflows within Service Now.
- Strong stakeholder management and requirement-gathering skills.
Certifications
- Service Now Certified System Administrator (CSA)
- Service Now IRM / GRC Certification
Good-to-have skills
- Experience with Governance, Risk, and Compliance transformation programs.
- Knowledge of regulatory frameworks and audit processes.
- Exposure to Service Now platform integrations and automation.
- Experience working in Agile delivery environments.
- Strong documentation and knowledge transfer capabilities.
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