Quality Assurance Lead

Key Responsibilities:

QA activities across multiple eCommerce initiatives based on SFCC.
Define and implement test strategies, test plans, and defect tracking processes
Collaborate with cross-functional teams to understand business goals and translate them into quality benchmarks
Review and optimize test cases to ensure maximum coverage and efficiency
Hands-on Experience in Business Manager, Merchant Tool, Administrator, Storefront, and Tool concepts.
Report and track quality metrics and ensure adherence to release timelines
Actively participate in sprint activities, requirement walkthroughs, and go-live planning.
Develop and execute test plans, test cases, and test scripts for Salesforce applications.
Hands-on experience with Salesforce 3rd party integrations like Cyber Source, Avalara Tax, Klarna, Apple Pay, Pay Pal, Narvar, UPS & USPS, Klarna, Social Logins, Kount, Power Reviews, Einstein.
Hands-on experience with Shipping Methods/Configuration.
Hands-on experience with different viewport executions.

Required Skills and Qualifications:

5+ years of experience in QA, with at least 2+ years in a QA role
Proven experience testing Salesforce Commerce Cloud (SFCC) platforms
Strong working knowledge of the SFCC Business Manager tool and configurations
Deep understanding of the e-commerce domain, user journeys, and buying flows
Experience working in Agile/Scrum environments
Familiar with test management tools (JIRA, Confluence, qTest, Test Rail, etc.)
Strong analytical, leadership, and problem-solving skills
Excellent stakeholder communication and reporting abilities
Exposure to automation testing is a plus