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Job Description & How to Apply Below
Designation - Product Support
Experience - 2+ Years
Location - Pune
Mandatory Technical Skills
2+ years of Technical Support / Product Support / Software Support experience (Preferably SaaS)
Experience with customer-facing application support
Hands-on knowledge of SSO, Access Management, SaaS, Cloud Computing, FTP, SMTP, and HTML
Experience working with ticketing/CRM tools (Salesforce preferred)
Strong troubleshooting and analytical skills
Excellent written and verbal communication skills
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