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Job Description & How to Apply Below
Position: IT Infrastructure Specialist
Department: Information Technology (IT)
Experience:
10+ Yrs
POC - Vaibhavi Pande
- Location:
Pune
Position Overview:
We are seeking an IT Infrastructure Engineer-II to manage and optimize our hybrid IT ecosystem. This role focuses on maintaining the stability, security, and performance of
our on-premises and cloud-based infrastructure, ensuring reliable operations across our network and server environments.
Key Responsibilities
End-User Support (60% of work):
Provide advanced technical support to end-users for hardware, software, and peripheral issues.
Act as the primary escalation point for complexend-user problems to ensure timely resolution.
Manage endpoint configurations, software deployments, and security compliance on end-user devices.
Server & Cloud Administration:
Manage AWS cloud environments, includingEC2 compute instances and S3 storage solutions.
Manage on-premises Windows Server environments, Active Directory/ Domain Services, and virtualization platforms (VMware/Hyper-V).
Execute patch management processes for system sand endpoints using Microsoft Defender and Manage Engine Desktop Central.
Manage data protection and disaster recovery strategies using Veeam Backup & Replication.
Administer the Manage Engine suite (Site
24x7, Net Flow Analyzer ) for system monitoring and traffic analysis.
Network Administration:
Manage enterprise networking using Cisco Meraki dashboard.
Configure and maintainswitches, VLANs, and security policies to ensure network connectivity and performance.
General IT Operations:
Support Microsoft 365, Exchange, Intune, and Defender administration.
Provide technical support and escalation management for complex infrastructure incidents.
Perform infrastructure health checks, performance tuning,and security hardening tasks.
Required Skills &
Qualifications:
Bachelor's degreein IT, Computer Science, or related field.
10+ years of experience in IT infrastructure architecture and operations.
Cloud & Servers: Solid experience with AWS (EC2, S3), Windows Server, Active Directory, and VM solutions.
Patch Management: Hands-on experience with patchmanagement using Microsoft Defender and Manage Engine Desktop Central.
Networking: Experience managing
Cisco Meraki (Switching, VLAN configuration).
Tools: Proficiency in Veeam Backup and Manage Engine (Site
24x7, Net Flow Analyzer).
Knowledge of enterprise security (ISO 27001) and IT service management (ITSM).
Preferred Qualifications:
Certifications:
AWS Solutions Architect, VCP, CCNA/CCNP (Merakifocus), ITIL.
Experience with automation/scripting (Power Shell) for infrastructure tasks.
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