Senior Oracle CX Sales & ICM Functional Consultant; Redwood UI Specialist

Position: Senior Oracle CX Sales & ICM Functional Consultant (Redwood UI Specialist)
Position Overview
We are seeking an experienced  Oracle CX Sales & ICM Consultant  to lead the end-to-end design, implementation, and optimization of our Oracle Fusion Cloud CX suite.
In this role, you will play a critical part in modernizing our CRM ecosystem by migrating legacy interfaces to the  Oracle Redwood User Experience  using  Visual Builder Studio (VBS) .
You will work directly with business stakeholders to align sales processes, compensation plans, and partner strategies with cutting-edge cloud capabilities

Key Responsibilities

CX Sales & ICM Implementation:  Lead requirement gathering workshops, solution design, configuration, and deployment for Oracle CX Sales (Engagement Cloud) and Incentive Compensation Management (ICM) modules.
Redwood UI Transformation:  Drive the functional and visual migration from classic CX interfaces to  Oracle Redwood UI  using Express Mode and  Visual Builder Studio (VBS) .
Incentive Compensation Configuration:  Design complex commission structures, credit rules, performance measures, plan components, payment processing, and dispute management workflows.
Core Sales Module Management:  Configure Lead/Opportunity management, Account/Contact hierarchies, Territory Management, and Sales Forecasting.
Extensibility & Analytics:  Utilize Groovy Scripting for custom business logic, Object Management, Triggers, and Assignment Manager. Build interactive real-time reports using  OTBI (Oracle Transactional Business Intelligence)  and custom BI Publisher reports.
Testing & Support:  Create unit test scripts, lead System Integration Testing (SIT), and coordinate User Acceptance Testing (UAT) during upgrade or migration cycles.

Required Qualifications & Skills

Core

Experience:

7+ years of hands-on experience implementing or supporting  Oracle CX Sales  and  Oracle Incentive Compensation (ICM) .
Redwood UI Expertise:  Proven hands-on experience configuring Redwood pages, enabling Redwood opt-ins/features, and extending Redwood UI via Visual Builder Studio (VBS).
Technical Proficiency:
Application Composers, Custom Objects, and  Groovy Scripting .
Functional knowledge of  Oracle Integration Cloud (OIC)  for CX integrations.
OTBI Analytics & BI Publisher report generation.
Business Acumen:  Deep understanding of Sales Performance Management (SPM), compensation structures, credit allocation, and CRM life cycles.
Certifications (Preferred):
Oracle Fusion CX Sales Certified Implementation Specialist
Oracle Sales Performance Management / Incentive Compensation Certified Specialist
Core Key Performance Indicators (KPIs)
Successful migration and adoption rate of Redwood UI components.
Accuracy and timeliness of compensation calculations and payout runs.
System optimization resulting in higher sales team user adoption and lower page latency.