Implementation Engineer

Job Summary
Open Gov’s Professional Services (PS) team delivers configurable, scalable solutions to state and local governments using Government App Builder (GAB) — Open Gov’s proprietary low-code/no-code application development platform.
As a Business Application Developer III, you will design, configure, and enhance customer or business specific applications using platform capabilities, configuration, data modeling, workflow automation, and limited scripting.
You will split your time between:
Designing and configuring business applications using Government App Builder
Partnering directly with implementation teams and customers to translate business processes into scalable, automated solutions
This role is ideal for a technically strong problem solver who understands data modeling, workflow logic, and business process design — but does not require heavy full-stack engineering in frameworks such as React, NodeJS, or Java. You will play a key role in delivering high-impact solutions that modernize government operations.

Key Responsibilities
Application Configuration & Solution Design
Partner with customers and implementation teams to understand operational workflows and system requirements.
Translate business requirements into scalable application designs within Government App Builder.
Configure entities, forms, fields, validations, permissions, dashboards, and reports.
Apply structured configuration standards to ensure usability, maintainability, and scalability.
Participate in validation sessions and backlog refinement to align configuration with scope.
Data Modeling & Architecture
Design structured data models including entity relationships and cross-table references.
Apply data modeling best practices including normalization, denormalization trade-offs, and referential integrity.
Configure field-level validations and data constraints to ensure data quality.
Support data migrations including field mapping, data transformation, and validation of imported records.
Troubleshoot data inconsistencies and recommend corrective design patterns.
Workflow & Process Automation
Configure approval workflows, routing logic, conditional triggers, and status transitions.
Implement task assignments, notification rules, and automation components.
Translate documented decision trees and business rules into platform logic.
Optimize workflows for compliance, accountability, and audit transparency.
Ensure scalability of workflows across departments and user roles.
Business Rule Implementation & Light Scripting
Implement conditional logic using platform configuration tools.
Write limited JavaScript (or similar scripting) for:
Complex validations
Calculations and derived fields
Conditional routing
Data transformation logic
Maintain clean, reusable logic patterns without over engineering or heavy custom code.
Integrations & Interoperability
Configure and validate integrations between Government App Builder and external systems (e.g., ERP, financial systems).
Support API-based, file-based, event-based or scheduled data exchange patterns.
Design field mappings and transformation logic to ensure data consistency across systems.
Document integration patterns and reusable configuration standards.
Embedded Delivery Support
Serve as a technical configuration specialist within active customer implementations.
Partner with Project Managers and Implementation Consultants to deliver configured solutions on time and within scope.
Troubleshoot configuration issues during UAT and go-live phases.
Provide technical documentation and knowledge transfer to Customer Success teams.
Project & Delivery Management
Contribute technical effort estimates for configuration and automation tasks.
Manage work across multiple concurrent engagements.
Ensure timely delivery of…