Quality Consultant - Metrics Council

Skill Requirements
Deep understanding of data, metrics, and KPIs, with the ability to define metrics for new age development environments, including automation of data collection
Proficiency in Microsoft Excel (basic, advanced, and VBA), Minitab
Hands on experience with data analysis and visualization tools such as Power BI
Experience in creating Process Performance Baselines (PPBs), building Process Performance Models (PPM), forecasting models, and developing Power BI dashboards
A Strong grasp of various lifecycle models including development, testing, and managed services
Familiarity with quality frameworks like ISO 9001, CMMI
Excellent analytical, communication, and stakeholder engagement skills
Role Scope & Critical Capabilities
The incumbent will operate as the enterprise Metrics SME with accountability:
Defining and operationalizing KPIs and metrics for modern, automation driven delivery environments
Collect, validate, analyze and drive across lifecycle wise metrics delivery models (Agile, Dev, Testing, Maintenance, etc.)
Advanced data analysis using Excel (including VBA) and Minitab
Designing report and deploying analytics solutions on Power BI/Tableau to support decision making
Prepare and publish reports such as PPBs, PPMs, Quality Index, Benchmark Reports and forecast models
Leveraging AI enabled metrics and analytics (value add)
Ensuring alignment with ISO 9001, CMMI, and other quality frameworks
Collaborate with stakeholders to ensure timely and accurate metrics dissemination.
Identify trends, anomalies, and improvement opportunities from metrics data.
Support internal audits and assessments with relevant metrics documentation and insights.
Preferred credentials include certifications in Quality Management, ATM, Six Sigma, Statistics, or Process Excellence.

Job Location ::
Chennai / Bangalore / Hyderabad / Pune