Retail Assistant

Work Location:

Punggol

6 working days（11am-10pm)

• Assist with the day-to-day operations of the retail outlet
• Welcome and attend to customers in a friendly and professional manner
• Provide assistance to customers and respond to their enquiries and requests
• Interact with children and parents throughout their visit and provide a positive customer experience
• Communicate with children in a patient, friendly and approachable manner
• Provide guidance and assistance to customers where necessary
• Handle customer requests and feedback professionally and escape matters to the supervisor when required
• Support the team in ensuring smooth daily operations and a good overall customer experience
• Assist with activities, events, promotions or other operational tasks when required
• Work closely with team members to support daily operations and customer service
• Perform other duties and responsibilities as assigned by the supervisor or management

• Prior experience working with or interacting with children is highly preferred
• Candidates from Preschool, Childcare, Tuition, Enrichment Centre, Kids Playground, Indoor Playground or Kids Events backgrounds are welcome
• Candidates with experience at Kiztopia, Kidztopia or similar children-related environments will have an added advantage
• Retail or customer service experience is an advantage but not mandatory
• Patient, friendly and comfortable interacting with children
• Able to communicate effectively with both children and parents
• Positive, approachable and service-oriented personality
• Able to remain calm and patient when handling children or busy customer situations
• Comfortable working in a lively, customer-facing environment
• Good teamwork and communication skills
• Willing to work 6 days per week, including weekends and public holidays where required