Student Management Officer

Student Management Officer Key Responsibilities
1. Student Misconduct Investigation

• Conduct interviews with students, victims and witnesses.
• Gather and review statements, CCTV footage and relevant evidence.
• Prepare objective investigation reports in accordance with school and MOE guidelines.
• Liaise with external agencies when cases require escalation.
• Maintain strict confidentiality of student and case information.

• Conduct regular one-to-one check-ins with students under rehabilitation.
• Monitor student progress and provide appropriate guidance and support.
• Engage parents/guardians in the rehabilitation process.
• Maintain accurate records of student progress and interventions.

• Conduct school walkabouts and patrols to deter and detect misconduct.
• Monitor areas for vaping, smoking and other violations of school rules.
• Support preventive measures to reduce recurring student misconduct.

• Maintain proper records of disciplinary cases, rehabilitation plans and student interactions.
• Prepare student progress and case reports.
• Coordinate with external agencies, community partners and family service centres where required.
• Attend relevant training, workshops and professional development programmes.

• 1. Diploma from local polytechnic or equivalent, preferably in a related field
• 2. 2 years of relevant experience in work involving youth in a professional capacity, whether in a school, social service, law enforcement, community or related setting
• 3. 2 years of experience in conducting investigations or case management

• 1. Strong interpersonal and communication skills with the ability to engage effectively with students, parents and staff
• 2. Ability to resolve disputes and reduce tensions among students
• 3. Ability to manage emergencies, student incidents, and safety concerns appropriately and professionally
• 4. Good report writing and documentation skills, including the preparation of accurate reports, statements and case documentation
• 5. Ability to build trust and maintain positive stakeholder relationships, while working independently and