Ground Operations Agent
Listed on 2026-01-05
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Transportation
Transportation Logistics, Airport Staff & Aviation Operations
3 weeks ago Be among the first 25 applicants
This range is provided by Allegiant. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$16.00/hr - $16.00/hr
OverviewThe Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meeting arriving flights, servicing departing flights, assisting customers with special needs, and supporting customer service agents as needed.
Responsibilities- Load and unload baggage and co‑mail of various weight and dimensions to and from aircraft and applicable airport baggage areas
- Operate ground service equipment and heavy motorized machinery such as tugs, tractors, belt loaders, bag carts, push‑back tractors, deicers, etc.
- Marshal aircraft to and from gates and push‑back aircraft
- Provide proper handling of baggage requiring special care and service aircraft lavatories
- Conduct aircraft and commissary security searches as required
- Maintain safety by ensuring ramp areas are free of Foreign Object Debris (FOD) and that all equipment is properly maintained
- Follow safety regulations, including proper use of equipment and wearing required safety items
- Communicate using a two‑way radio and effectively convey both verbal and written instructions
- Perform aircraft interior cleaning and stock aircraft and carts with supplies such as inflight magazines and lavatory supplies
- Track inventory and perform other duties as assigned
- Must be at least 18 years of age and possess a valid driver’s license
- Ability to read, write, and speak English to receive and understand instructions, directives, and interact with customers
- High School Diploma or GED (100% education and experience considerations)
- Authorization to work in the United States
- Pass a criminal background check
- Must be highly motivated, positive attitude, and willing to work flexible schedule including nights, weekends, and holidays
- Ability to work efficiently under time constraints and in extreme weather conditions
- Basic computer skills and ability to attend required training
- Adherence to dress code policy
- Acceptance of trainee status until successful completion of training curriculum
The role requires the employee to stand, sit, talk, hear, see, reach, stoop, kneel, climb, and use hands and fingers to operate tools and equipment. Lifting and/or carrying up to 100 lbs, and pushing or pulling up to 300 lbs are expected. Work may occur in a 24‑hour shift schedule and requires exposure to heights, small spaces, extreme noise, temperature fluctuations, and confined areas.
Personal protective gear may be required and some travel may be necessary.
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team. Equal opportunity employer:
Disability/Veteran.
- Profit Sharing (Full‑time and Part‑time)
- Medical/Dental/Vision/Life/Disability Insurance (Full‑time)
- Medical Travel Reimbursement (Full‑time and Part‑time)
- Legal, Identity, and Pet Insurance (Full‑time and Part‑time)
- 401(k) with an employer match
- Employee Stock Purchase Plan
- Employee Assistance Program
- Tuition Reimbursement
- Flight Benefits
- Paid vacation, holidays, sick time (Full‑time) and sick time (Part‑time)
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