Operations Agent

Operations Agent at Allegiant

This position provides operational support and ensures compliance in all aspects of the company with the day‑to‑day operations of the station. The Operations Agent effectively communicates airline business to internal and external departments including Customer Service, Ground Operations, Dispatch, Maintenance Control, Fuel contractors, Flight Operations, and In‑Flight. The agent tracks and files fuel slips, monitors airport environment daily, and coordinates airline vendors and fuel contract functions.

Visa Sponsorship Available:
No

Combination of education and experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a criminal background check.

Education:

High School Diploma/GED

Certification:
Yes – Customer Service Agent qualified

Years of

Experience:

Minimum one (1) year of Customer Service experience

Valid/Unexpired Driver's License:
Yes

At least 18 years of age.

Able to attend required training.

Well‑developed planning and organizational skills.

Airline industry experience preferred.

• Customer Service/Ground Operations support, responsible for monitoring the daily operation of the airport environment
• Multi‑task, make decisions and assume responsibility to ensure operational services are delivered
• Communicate with all arriving and departing flights
• Communicate with Supervisors, Customer Service and Ground Operations agents
• Coordinate airline vendors and fuel contract functions
• Utilize office equipment such as copier and fax machines
• Regularly update Flight Information Display (FID) monitors as required
• Complete flight paperwork and radio log for each flight
• Complete fuel audit log daily and send to appropriate personnel
• Ensure accuracy and completion of Flight Following information
• Track and file paperwork daily
• Effective communication skills, both verbal and written
• Coordinate, provide training and ensure training requirements are met for all employees (new hire, recurrent, supplemental and local training issues)
• Other duties as assigned

The team member must be regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (hand trucks, carts, ramps, tugs, etc.). Must be able to lift and/or carry up to 100 lb and push/pull up to 300 lb. May be required to work various shifts/days in a 24‑hour situation.

Regular attendance is required. Exposure to heights, small spaces, extreme noise, temperature, wind, and light fluctuations. Must be able to work in a confined area and crawl in and out of small spaces for extended periods. Must wear personal protective gear. Some travel may be required.

Allegiant is deemed an essential service provider during declared national and state emergencies. Team members will be required to report to their assigned location unless prohibited by local, state or federal order.

We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.

Disability/Veteran.

• Profit Sharing
• Medical/Dental/Vision/Life/Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401(k) with employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Tuition Reimbursement
• Flight Benefits
• Paid vacation, holidays, and sick time

Referrals increase your chances of interviewing at Allegiant by 2x.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.