Medical Front Office - Patient Service Specialist

Medical Front Office - Patient Service Specialist

Location: Purcellville, VA

Type of Employment: Full time

Schedule: Monday through Thursday (10am to 6:30pm) and Friday (7am to 3:30pm)

Compensation: $18-$20/hour (Pending experience)

When patients enter our outpatient physical therapy center in Purcellville we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

• Start Strong – Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh – Generous PTO to maintain a healthy work-life balance
• Your Health Matters – Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future – Company‑matching 401(k) retirement plans as well as life and disability protection

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co‑pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications:

• High School Diploma/GED required
• Health Care Experience
• 1 Year of Front Desk Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience
• Insurance Verification Experience

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.

Equal Opportunity Employer/including Disabled/Veterans.

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Health Care Provider