Front Desk Coordinator

Join to apply for the Front Desk Coordinator I role at Smile Doctors.

The vision of Smile Doctors is a people‑first culture that encourages fun and caring relationships between Team Members and patients.

Greets and receives customers, determines the nature of the visit, and notifies the appropriate team member(s).

Performs various administrative duties.

• Welcomes visitors to the practice and provides information about clinic features.
• Answers, screens, and routes incoming calls and takes messages as needed.
• Checks in and collects general information from patients on their first visit.
• Verifies insurance information.
• Notifies clinicians of patient arrival and readiness.
• Makes appointments for returning patients as necessary.
• Prints or reprints appointment reminders and school/work excuses.
• May make changes to the patient schedule as necessary.
• Coordinates payment arrangements or account resolution.
• Receives, stores, and delivers shipments and mail.
• Takes payments and posts them to accounts.
• Updates charts and patient information.
• Drives internal marketing initiatives and fosters participation from everyone.

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingualism is a plus but not required.

• Competitive salary.
• Medical, dental, vision, and life insurance.
• Short- and long-term disability coverage.
• 401(k) plan.
• Two weeks paid time off in the first year plus paid holidays.
• Discounts on braces and clear aligners for you and your family members.

As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world‑class patient care with a hometown heart.

We exist to love people first, straighten teeth second, and we work hard to maintain a people‑first culture and cultivate a fun, encouraging environment.

Smile Doctors offers every Team Member the opportunity to be part of something bigger. We nurture talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest‑growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

This is the perfect opportunity to grow with an expanding organization! Apply today!

Smile Doctors and all our affiliating practices are proud to be an equal‑opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.